1. Introduction
Welcome to Gigging NI! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard information when you use www.giggingni.com, operated by Tall Hut Ltd. By accessing our services, you agree to the practices described in this policy.
2. Information We Collect
We collect and process data only when necessary to provide and improve our services:
- Account Registration Information: When you register an account, we collect a username, email address, and your first and last name.
- Subscription and Payment Information: Payments are processed by Stripe, and we collect only the data necessary to enable these payments. For optional SMS communications, we request your phone number.
- Communications Data: This includes email preferences and any SMS or email communication you choose to receive.
- Website Usage Data: Collected via Google Analytics and Facebook Pixel for analytics, and affiliate tracking for referral purposes, through services like Impact.com.
3. Purpose of Data Processing
Each data type is processed for specific purposes:
- Account Management: To create, manage, and support your account.
- Subscription and Payment Processing: Handled through Stripe to facilitate paid memberships.
- Communications and Marketing: Used to send newsletters and promotional content only with your consent.
- Analytics and Improvement: Collected to understand usage trends and optimize our website’s functionality, ensuring our content and services remain relevant to users.
4. Legal Basis for Processing
We rely on the following legal bases for processing your personal data:
- Consent: For email and SMS marketing communications.
- Contractual Necessity: To process subscription payments and provide requested services.
- Legitimate Interests: For security, performance analytics, and affiliate tracking, where such interests do not override your fundamental rights.
5. Data Sharing and Disclosure
Your information is shared with third parties only as necessary to provide and enhance our services:
- Payment Processor: Stripe processes payments on our behalf; no payment details are stored on our servers.
- Email Communications: Managed through Mailchimp to send newsletters and updates.
- Analytics and Marketing: We use Google Analytics and Facebook Pixel for usage insights, and Impact.com for affiliate tracking, ensuring these providers comply with GDPR standards.
Each service provider is responsible for their own privacy practices. You may view each provider’s individual Privacy Policy for detailed information about their data handling practices.
6. Data Retention
We retain data only as long as necessary to fulfill service requirements and legal obligations:
- Payment Information: Stored for six years in compliance with UK tax and legal requirements.
- Account Data: Retained as long as your account remains active or until you request deletion.
- Marketing Preferences: Retained until you unsubscribe from communications.
When data is no longer necessary, it will be securely deleted or anonymized.
7. Security Measures
We are committed to keeping your data secure:
- Encryption: Data in transit is encrypted using SSL.
- Website Protection: Security plugins, such as Wordfence, protect against unauthorized access and data breaches.
- Access Controls: Limited access to user data is granted only to authorized personnel to ensure data protection.
8. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access: You can request a copy of the data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your data.
- Withdrawal of Consent: You may withdraw your consent for marketing communications at any time by unsubscribing.
To exercise any of these rights, please utilise systemic features such as ‘Unsubscribe‘ within emails for withdrawal of marketing consent, Deletion of Account via My Account on the website or for anything else, please contact us at admin@giggingni.com. We will respond to all queries within 14 days.
9. International Data Transfers
Where data is transferred outside the UK (e.g., to US-based service providers), we ensure that appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
For any questions about this Privacy Policy, please contact us at admin@giggingni.com.